Netflix previously said it was comfortable with users sharing their passwords, with the company making a joke on Twitter in 2017 that said: “Love is sharing a password”. “It’s why we continue to invest heavily in a wide variety of new films and TV programmes – so whatever your taste, mood or language and whoever you’re watching with, there’s always something satisfying to watch on Netflix.”Īn attached screenshot of the email detailed how customers could share their accounts. “We recognise that our members have many entertainment choices. Netflix said it has begun sending emails to customers about sharing between households.Ī statement said: “Everyone living in that household can use Netflix wherever they are – at home, on the go, on holiday – and take advantage of new features like Transfer Profile and Manage Access and Devices. Profile transfer enables the Netflix member and people using the member’s account to transfer a profile to a new account, an existing account, or an slot including the recommendations, viewing history,, game saves, settings, and more. If you contact Customer Service, you must pass a verification process before our representatives can assist you with making any of these changes on the account.It comes after the company, which has lost subscribers amid stiffer competition and rising inflation, began clamping down on account sharing last year in Chile, Costa Rica and Peru, before rolling out the extra member subscription in Canada, New Zealand, Portugal and Spain in February. A country must be selected to view content in this article. You may also contact Customer Service for help changing the following information: You can also update your password, adjust your notification settings, and hide titles in your viewing activity. You can edit the following personal information on your Netflix account through the Account page: Profiles - details of any profiles that have been created within your Netflix member account, including playback preferences (available by profile under Profile & Parental Controls).Ĭontent Interaction History - a history of your Viewing activity and information regarding your interactions with content titles on Netflix, such as movies and TV shows you have rated (available by profileĪccess & device information - shows you details about signed-in devices that have been active on the account in the last 90 days. Payment and Billing Information - payment details you have provided to Netflix and information about the charges we have made or attempted to make to your payment method for your subscription (available under Membership & Billing). Privacy and Data Settings, except for Kids profiles, for which we do not engage in behavioral advertising). Matched Identifier Communications - your indicated preferences with respect to Netflix promotional communications on third party services (available by profile under Privacy and Data Settings).īehavioral Advertising - if you subscribe to an ad-supported plan, your indicated preferences with respect to whether you would like ads selected based on behavioral advertising information (available by profile under Privacy and Data Settings - your indicated preferences with respect to: If there are any questions, then you can ask in the comment box below. Notification Settings - your indicated preferences with respect to Netflix communications you wish to receive (available by profile under Profile & Parental Controls). RULE: I hope you have received your Netflix account, If you do not get it, check it tomorrow and you will get it. If you cannot find the data you’re looking for in this manner, please contact Account page gives you access to information such as:Īccount Information - account owner information you have provided to Netflix, such as email and phone number (available under Membership & Billing), as well as plan selection information (available Information our members are looking for can be found on this page. Much of the data that we store about our members is easily accessible by logging into your account in a browser and clicking on the Account option. The Account page gives you access to information such as: Account Information - account owner information you have provided to Netflix, such as email and phone. This article tells you how you can access and update information associated with your account.
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